This Privacy Policy governs the manner in which Adept Fluidyne Pvt. Ltd (hereinafter called Adept) collects, uses, maintains, and discloses information collected from users of the https://www.mapflow.in website ('Site') and the mobile app. This privacy policy applies to the Site and all the services offered by Adept.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the User's means of connection to our Site, such as the operating system and the Internet service provider utilised and other similar information. We may collect images and location of our assets (meters) solely for the purposes of identification, documentation and verification.

Our Site may use “cookies” to enhance User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Adept may collect and use User's personal information for the following purposes:

• To improve customer service Information to your customer service requests and support your needs
more efficiently.
• To personalise user experience, we may use information in the aggregate to understand how our
Users as a group use the services and resources provided on our Site.
• To improve our Site, we may use the feedback you provide to improve our products and services.
• To share some information (other than your personal information like your name, address, email address, or
telephone number) with third-party advertising companies and/or ad agencies to serveads when you visit our Website.
• To run a promotion, contest, survey
• To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails

We may use the email address to send User information and updates pertaining to their usage. It may also be used to respond to their inquiries, questions, and/or other requests.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Adept has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.